Apply for an eyeglass emergency set

Please note: Unfortunately, due to certain restraints in international logistics, there may be delays in delivery in some countries.
Personal data
Information of your delivery note
Information about your stay
*Required fields

The process is very simple

  1. You report the damage/loss of your progressive glasses and the necessary data (see your Rodenstock guarantee and service card) using the following input form.
  2. After a very short time, you will receive (depending on the duration of transport) two pair of glasses: Far vison glasses and reading glasses with your exact lens powers so that you can continue your journey with a clear view.
  3. You return this emergency set at your opticians shop when you pick up your new or repaired glasses. The optician simply sends us the emergency set back to Rodenstock.
Appointment request

Send a non-binding appointment request to the optician of your choice.


Your wish list

To help your optician prepare for the appointment, attach your wish list including your selected spectacles and frames to the appointment request.

Your appointment request has been successfully sent to

You will shortly receive an email confirming the data that has been sent to the optician. The optician will contact you directly to set-up your appointment.

Unfortunately your request could not be sent!

Please try again.