When you buy glasses with Rodenstock brand lenses, you will receive the Rodenstock guarantee and service card* from your optician. With it, you are entitled to all the services given below. In addition, all the important information on your lenses can be found on your Rodenstock guarantee and service card. With it, your optician can immediately order the right replacements in the event of damage.
All Rodenstock branded progressive
lenses are covered by a 90 day product Non Tolerance
If for any reason the wearer proves to be non-tolerant to the lenses we will offer to exchange the lenses for alternative Rodenstock lenses for up to 90 days commencing from the date of issue.
We guarantee the function and durability of your new lenses from Rodenstock. If your lenses have a quality deficiency within 24 months after the purchase, you will receive identical lenses from your optician as a replacement for free.
When you buy lenses with our premium finishes, SoIitaire® Protect 2, SoIitaire® Protect Plus 2, SoIitaire® Protect Sun 2 and Solitaire Protect Balance 2*, we grant an additional 12-month guarantee on the coating above and beyond the 24-month quality guarantee.
* You can get the Rodenstock Card from all
participating opticians. The guarantee and services may vary
from country to country. Your claims from the statutory
guarantee are unaffected. Spare parts for your Rodenstock
glasses will be available for several years after your purchase.
In case of damage, you can hand in your glasses for repair and
that way continue to use your lenses.