Since we work together exclusively with specialised
optical businesses, there is unfortunately no possibility to handle
sales or repairs directly with you as the end consumer. Use our
store locator to find a Rodenstock optician partner close to you. He
will be happy to help you.
Unfortunately not. Lenses are not just one pane of glass
or plastic, rather a complex system of layers for antireflection,
tinting and other additional functions. Therefore
"polishing out" scratches doesn't work.
Scratched glasses should be replaced soon. The micro-fine scratches
cause light to scatter. The eye has to correct constantly which
leads to fatigue. Headaches may be the consequence.
Mainly frames made of acetate and titanium are best suited
for people with nickel allergies. Both materials are hypoallergenic.
At the same time, all other materials used to make glasses comply
with the EU nickel directive. Rodenstock monitors compliance through
standardised quality checks.
Avoid very high temperatures, approximately as of 80°C.
Neither lenses nor frames like to spend too much time in the sauna
or on the dashboard of your car in the summer. In contrast, there
are no known negative effects for use in the winter in temperatures
that are below zero.
The easiest and most gentle way to clean your spectacles
is with some washing up liquid under running water. Afterwards, the
best thing is to rub the glasses with a microfiber cloth.
Please don't rub them with a T-shirt or paper
tissue. Scratches cannot be removed from plastic or mineral glass
lenses. Even if the flaw seems to be only cosmetic, light is
scattered by the micro-fine scratches, which irritates the eye.
Your glasses would really appreciate intensive cleaning
every 6 months by your Rodenstock optician partner. Just a few
minutes in an ultrasound bath is enough to cause lenses and the
frame to shine with their former glory.