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300 dpi
|  | 28.04.2010
Quality in Front of Your Eyes
For more than 130 years, Rodenstock has stood for
the highest quality in spectacles. This traditional Munich
company has long been a leader in innovation in the area of
lenses, and now the frames sector is being significantly
expanded. Also, in order to continue meeting the highest
demands, Rodenstock has developed strictly defined quality
assurance processes that ensure that only perfect frames leave
the company.
Unique Control
Mechanisms
“Quality management starts with us
a long time before production. Even during the pre-selection of
possible suppliers, we check numerous factors to be sure that
only the best suppliers are considered in our final selection”,
explains Konstantin Grell, Head of Corporate Quality Management
Frames at Rodenstock. “In addition, we have a unique on-site
control system with the Rodenstock Supplier Performance
Supervisors." Supplier Performance Supervisors, abbreviated
to SPS, are constantly on the go between the various
manufacturing sites of the suppliers in order to personally
supervise not only the quality of the final frames, but also the
production. That means that Rodenstock has created a continuous
improvement cycle in which every step of the production process
can be optimised immediately as the need
arises.
No
Compromises
Prerequisites for production of
the highest quality are clearly defined, strict criteria that
are laid down in comprehensive quality guidelines. Specific
technical, optical and haptic characteristics of frames are some
of these criteria, as are smooth hinge operation, perfect
surface quality and absolute skin compatibility. The Rodenstock
customer experiences all of this in frames that are
exceptionally comfortable to wear, are light in weight and have
a long life. New frames are subjected to extensive quality tests
even in the development stage. The first samples are tested for
the required quality in all details. In addition, long-term
reliable operation of all individual components is tested in
special machines and apparatuses. For example, the stability of
the hinge movement is tested after the sides have been opened
and closed several thousand times. After a model starts selling,
monitoring starts which registers every complaint and
immediately initiates optimisation measures for the specific
complaint.
Hence, seamless and efficient
quality control is ensured – from pre-selection of possible
suppliers up to the sale of the complete collection - and the
customer can be assured that he is getting what he expects from
Rodenstock.
further inquiry / contact person
Stefanie Biereder
printable version
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